* Updated June 6, 2023 *
 
A few things to note:
  1. -Air travel to and from Mexico is currently available and permitted with no restrictions. 
  2. -We have been certified by the World Travel & Tourism Council (WTTC) for opening our hotel and operating tours. Our hotel and tour staff have all been vaccinated. They have also been trained on most current health and hygiene protocols and enhanced sanitation procedures along with measures to maintain as much physical distance as possible. This is called the Safe Travel Stamp issued by the WTTC. Luckily our tours are naturally outdoors, socially distanced and in small groups!

Cancellation Policy

A full refund will be issued ONLY if:

  • – We must cancel a trip due to border restrictions or government shut down of tourism
  • – We cannot meet our minimum numbers required to run the trip

WE RECOMMEND TRIP INSURANCE. There will be no refund or credit if a client is uncomfortable traveling or is ill prior to or while traveling.

COVID protocols for our guests:

  1. -If anyone prior to or during a trip displays Covid symptoms, a rapid Covid test may be required. If you are positive for Covid, you will not be allowed to participate on the trip. There will be no refund or credit. In addition, you are responsible for any costs associated with evacuation from the trip if deemed necessary
  2. -Masks may be necessary at times as required by current regulations OR if you are displaying Covid-like symptoms. Please bring several face coverings and always have one on hand for use.

IMPORTANT: There will be no refund or credit if you have to be evacuated from a trip. Your participation in the trip acknowledges that you understand this policy and are willing to leave the trip if deemed necessary. We will accommodate you in our hotel for no charge for the duration of days that you would have been camping.

 

Thank you for traveling with us and being flexible in your expectations. As we have learned in the past, travel situations may change which is why we recommend travel insurance. We are striving to provide our clients with the same high standards we are known for.